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Finding The Right Office Administrator/Office Manager for Your Practice
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| Link ID |
16336 |
| Title |
Finding The Right Office Administrator/Office Manager for Your Practice |
| Url |
http://www.soundpractice.net/images/soundpractice/podcast/Finding_The_Right_Office_Administrator-Office_Manager_for_Your_Practice.mp3 |
| Description |
Fran Parrish is the Administrator of the Department of Dermatology at the University of Rochester in Rochester, NY and served as President of the Association of Dermatology Administrators/Managers (ADA/M) since 2004. Ms. Parrish, with 18 years as a practice administrator, describes the day-to-day activities of an administrator in an academic practice and she provides hints for physicians in hiring an office manager and how physicians can be good "partners" with the administrative staff. How does a physician decide between an office manager and an office administrator? Also traits that make a good office manager and hot topics in practice are also covered. |
| Category |
Podcasts |
| Keywords |
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| Date |
Jun 7, 2009 |
| Contact Name |
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| Email |
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Other links at Podcasts |
| 1. |
Is Your Billing Service Doing You a Dis-Service?
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This podcast, from and article by Gregory H. Nizich, C.H.B.C., describes a manual tracking system that lets the billing service do all the work and requires a minimal amount of time to maintain. The goal of the system is to keep the billing service on its toes by routinely requesting the status of random claims. Eventually you will become a very polite, but squeaky wheel, and will get the attention you deserve.
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| 2. |
Podcast: Streamlining Workflow in the Medical Practice
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The author of the best selling book, Take Back Time: Bringing Time Management to Medicine discusses in this 20-minute podcast the hot topic of "Workflow" in the medical practice, the most important issues to increase efficiency, how the economy is bringing these workflow issues into the spotlight, the low-down on doctors and their schedules, how can staff really implement change, how to adopt inexpensive tech tools and why quality is essential in the discussion about workflow. <br /><div><a target="_blank" href="http://www.capko.com/">www.capko.com</a></div><div><a target="_blank" href="http://shopmpm.com/Take_Back_Time_Management_Medicine.asp">http://shopmpm.com/Take_Back_<wbr></wbr>Time_Management_Medicine.asp</a> <br /></div>
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Interview with Rita Schwab, CPCS, CPMSM of the Cleveland Clinic Foundation and founder of MSSP Nexus
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The MSSPNexus web site and blog were created to support and publicize the vital work of the medical staff services profession. It focuses on news and information for medical staff service professionals and others who work in healthcare management, medical staff administration, quality, accreditation, law and provider credentialing.
Discussion includes the importance of blogging in providing news and information for medical administrators; credentialing physicians; examples of "phony doctors" and how the credentialing process helped expose them; the role of blogging for physicians and hospitals in the future; characteristics of a good blog; validity of information on the Internet and how medical blogging is self-correcting.
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Washington Update Podcast with Owen Dahl
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Tune in to hear nationally-recognized expert Owen Dahl discuss the following: The impact on the overall health care legislative picture based upon the results of the recent Congressional elections, who are the new key players (and the key issues) to watch in the 110th Congress, status of the 5% across the board SGR mandated cut of the physician fee schedule and what role administrators and physicians can play with healthcare issues and politics.
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| 5. |
Those Maddening Phones - Are They Wasting Your Time?
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Judy Capko, Author of the Best-Seller Secrets of the Best-Run Practices and her newest book (publishing March 1, 2008) Take Back Time: Bringing Time Management to Medicine, discusses in this 20-minute podcast why medical practices have such trouble with phone demand and she provides concrete tips and solutions to help the problem. Judy covers how to audit your inbound calls, getting to the root of the "system" vs. the "staffing" problem, how to train staff for good telephone skills, and why a common complaint from patients is the insensitivity of staff members on the phone.
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