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Other links at Podcasts |
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Grow Your Practice from the Inside Out
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Why is it that some practices have a flair for rapid growth? It is a combination of good financial planning and terrific customer service that drives referrals. In this 20-minute podcast, Judy Capko, author of the runaway best seller, Secrets of the Best-Run Practices discusses elements of how patients rate their doctors, the most common complaints patients have about their physicians, the importance of office aesthetics, the use of technology for patients to better "connect" with their doctors, and the use of mystery patients or mystery shoppers in the medical practice.
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Hot Issues for Hospitals - and What that Means for Physicians
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Jennifer Bever, FACHE, the Director of Education for Sg2 discusses hot issues for hospitals and the impact of these issues on physician and physician practices. In this 20-minute podcast, Ms. Bever covers Medicare payment reductions and surgical services, pay-for-performance, projected physician workforce shortages, what makes physician-hospital partnerships successful, and very specific strategies on how physicians can work more effectively with hospitals. Jennifer Bever also discusses when and how physicians should "do it themselves."
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Interview with Rita Schwab, CPCS, CPMSM of the Cleveland Clinic Foundation and founder of MSSP Nexus
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The MSSPNexus web site and blog were created to support and publicize the vital work of the medical staff services profession. It focuses on news and information for medical staff service professionals and others who work in healthcare management, medical staff administration, quality, accreditation, law and provider credentialing.
Discussion includes the importance of blogging in providing news and information for medical administrators; credentialing physicians; examples of "phony doctors" and how the credentialing process helped expose them; the role of blogging for physicians and hospitals in the future; characteristics of a good blog; validity of information on the Internet and how medical blogging is self-correcting.
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