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Other links at Podcasts |
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Ten Things to Do When Investigated By Regulatory or Government Agencies
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Ten Things to Do When Investigated By Regulatory or Government Agencies by Glen D. Crick, J.D.: Physicians may become the object of investigation by a variety of regulatory and governmental bodies. This editorial outlines an approach to responding to inquiries by such agencies in ten steps.
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How to Stay on Top of Practice Finances with Judy Capko
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Judy Capko, President of Capko & Co., based in Thousand Oaks, California and the author of the best-seller, Secrets of the Best-Run Practices is interviewed by SoundPractice.net. In this 20 minute podcast, Judy reviews the concept of monthly strategy meetings in a medical practice, how to get doctors and others in the practice to buy-in to such meetings, how to best structure meetings to share performance data, and the most important issues and benchmark data to cover on a regular basis. She also discusses how to keep focus and momentum up for such strategy sessions.
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Podcast: Grow Your Practice from the Inside Out
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Why is it that some practices have a flair for rapid growth? It is a combination of good financial planning and terrific customer service that drives referrals. In this 20-minute podcast, <strong>Judy Capko</strong>, author of the runaway best seller, <a target="_blank" href="http://shopmpm.com/Secrets_of_The_Best_Run_Practices.asp">Secrets of the Best-Run Practices</a> discusses elements of how patients rate their doctors, the most common complaints patients have about their physicians, the importance of office aesthetics, the use of technology for patients to better "connect" with their doctors, and the use of mystery patients or mystery shoppers in the medical practice.
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