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Other links at Podcasts |
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Starting a Successful Medical Practice
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In this 20-minute podcast, Marc Halley, MBA, of The Halley Consulting Group, LLC and Editor of the new book, The Medical Practice Start-Up Guide, (available August 18, 2008) discusses the competitive forces that new doctors face in the marketplace, the top five things that new physicians can do to protect their business, options for financing a practice start-up, how new doctors can find patients for their practice and how doctors can look for the best staff members and the concept of the "highest and best use of staff members." The Medical Practice Start-Up Guide (ISBN 978-0-9814728-2-6) can be ordered at <a href="http://www.mpmnetwork.com">http://www.mpmnetwork.com</a> or by calling 800-933-3711.
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Interview with Dr. Gordon Moore, Solo Family Practice Physician
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Kent Bottles, MD, interviews Dr. Gordon Moore, solo family practice physician in Rochester, New York and Institute for Healthcare Improvement faculty member. They chat about open access patient scheduling, lowering practice overhead, and returning joy to the physician workplace.
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Those Maddening Phones - Are They Wasting Your Time?
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Judy Capko, Author of the Best-Seller Secrets of the Best-Run Practices and her newest book (publishing March 1, 2008) Take Back Time: Bringing Time Management to Medicine, discusses in this 20-minute podcast why medical practices have such trouble with phone demand and she provides concrete tips and solutions to help the problem. Judy covers how to audit your inbound calls, getting to the root of the "system" vs. the "staffing" problem, how to train staff for good telephone skills, and why a common complaint from patients is the insensitivity of staff members on the phone.
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